Shipping policy

Last updated: [LAST UPDATED DATE]

VARENNE ships orders to the destinations made available at checkout. Available services, costs, and estimated delivery windows are shown before payment and confirmed with the order.

Order processing

Orders are prepared after payment approval. Processing time may vary for personalized items, high-demand periods, security checks, or address verification. If an exceptional delay materially affects an order, the customer will be contacted using the details supplied at checkout.

Delivery estimates

Delivery dates are estimates and may be affected by carriers, weather, customs, remote-area service, public holidays, or events outside reasonable control. Tracking information will be sent when available.

Address accuracy

Customers must review the recipient name, postal code, street, number, complement, city, state, country, and contact details before payment. Address corrections cannot be guaranteed after dispatch.

International orders

International deliveries may be subject to import duties, taxes, brokerage fees, or local procedures. Unless checkout expressly states otherwise, these charges are the recipient's responsibility.

Missing, damaged, or incorrect deliveries

Contact [CUSTOMER SERVICE EMAIL] with the order number and photographs of the parcel, shipping label, and item. VARENNE will investigate and provide the remedy required by applicable law.

Business information

Legal business name: [LEGAL BUSINESS NAME]
CNPJ/CPF: [CNPJ OR CPF]
Business address: [FULL BUSINESS ADDRESS]
Phone: [PHONE NUMBER]
Email: [CUSTOMER SERVICE EMAIL]