Contact Us

We are here to help with orders, products, returns, and jewelry care.

Customer Care

For order support, include your full name, order number, and the email used at checkout. For damaged, incorrect, or defective items, include clear photographs of the item, packaging, and shipping label when relevant.

Returns and exchanges

Before sending an item back, contact us for return instructions. Full conditions are available in our Returns & Refunds Policy.

Privacy requests

For requests concerning personal data, use the subject line “Privacy Request”.

Business information

Trade name: VARENNE
Registered store address: Av. Paulista, São Paulo – SP, 01311-999, Brazil
Online store: 67ty0p-8j.myshopify.com